Reviews
Reviews
Because I was really happy with everything
I'm at a loss for words really. My job is on high profile corporate service delivery and all of your people had the perfect balance between professionalism and friendliness. They were there for me during every step of the day making me feel at ease at all times. Melissa is a superstar, Isaacs is an amazing chap and I feel really bad for not remembering some of the other names.
And of course Dr Gikas has been amazing from my first visit.
I spent 10 days at the Cleveland Clinichospital
During that time I always felt safe and in good hands. All members of staff, from consultants to cleaning staff were always very polite and efficient. It made a very worrying time for me as pleasant as it could possibly have been.
Our consultant was excellent, attentive, open and transparent. He was able to answer our questions and went to great extents to ensure that we were able to make the appropriate decision. When we made our decision he supported us in our efforts to get the treatment/surgery completed as quickly as possible. In our case this was key to getting the best outcome.
The really very unsatisfactory part was the catering !
Meals never arrived on time - sometime the wrong meal order arrived, one evening supper arrived at 21.15 instead of 18.30- and only after it had been chased by me and the nurse various time.
You need to drasitically improve!
The quality of the food was good!